Support & Communication

We're Here to Help and Listen

Have a question regarding mobile link routing, found a bug in an app scheme, or want to suggest a new platform? Contact our team directly.

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General Inquiries

Questions about our tool, guides, or suggestions for supported apps:

contact@open-in-app.com

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Privacy & Legal

Requests under GDPR/CCPA or questions regarding data handling:

privacy@open-in-app.com

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Android App Support

Help with our companion Android app from the Google Play Store:

support@open-in-app.com

Send Us a Message

Fill out the form below and a member of our engineering or editorial team will review your message. We aim to respond to all inquiries within 24 to 48 business hours.

Frequently Asked Before Contacting

Why didn't a link open my app? Mobile browsers like Chrome and Safari implement strict user-gesture security policies. If an app isn't installed on your device or has disabled default link handling in Android/iOS system settings, the link automatically defaults to the original website. Read our comprehensive troubleshooting guide for step-by-step device settings.

Do you store the links I generate? No. Open-in-App generates links entirely client-side using fragment encoding. Your private destination URLs never touch our servers.